Booking & Negotiation

Unable to Make a Booking

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There are several reasons for the “Reserve” function to be unavailable: You have not signed in to Waste 2 Wealth. Please sign in using an individual or company account to reserve a product.

Rejected Booking

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If your offer has been accepted by the seller, you can contact the seller via the “Contact” button under My Account. Your submitted reserve offer may be rejected by the seller if the seller disagrees with your stated price, purchase quantity or other trading terms stated in the “Make an offer” form.

Rate the Booked Product/Service

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 Once your reserve offer is accepted by the seller, your offer will move to Purchase History under the Make an Offer tab with a “Contact” button and “Rate Now” button. After completing the physical transaction with the seller, you … Read more

Pending Booking

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 Your reserve offer may be pending a decision from the seller due to the busy schedule of the seller. You can choose to do the following: Give the seller more time (within 2 weeks) to review your offer. Submit … Read more

Payment for Booking

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 You do not need to pay tokens to reserve a product on Waste2Wealth. The reserve product feature is available and free-of-charge to registered users. Related Articles Booking a Product/Service Limit of Number of Bookings Booking at Different Price Cancellation … Read more

Payment for Accepted Bookings

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 Buyers are entitled to make payment for the waste/service/technology based on agreed terms in the successful offer via the payment method arranged by the seller outside the Waste2Wealth platform. Waste2Wealth will not in charge of the payment processing. It … Read more

Non-compliance to Booking Agreed Terms

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 If the seller does not provide the product during physical trading according to the agreed terms in the accepted offer, you can reflect on your situation using the buyer rating feature. After clicking the profile icon at the top … Read more

Limit of Number of Bookings

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 No, there is no limit to the number of products you can reserve. Feel free to submit a reserve offer to any interested product on Waste 2 Wealth. Related Articles Booking a Product/Service Payment for Booking Limit of Number … Read more

Followup Rejected Offer

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Documentation for ‎ W2W‎  Search through our knowledge base or submit a ticket to get answers 🙂 Your negotiated offer may be rejected by the seller if the seller still disagrees with your revised price, purchase quantity or other trading terms suggested in the “Make an offer” form. You can view your rejected offers by clicking … Read more